Jay Ambaji Mobile App

Core Requirements

• Digitizing silver touch and testing records.
• Digitizing silver touch and testing records.
• Reducing dependency on physical paperwork and manual record handling.

The Solution

Improving customer convenience and accessibility. Minimizing reliance on physical reports. Making historical testing information easier to retrieve. Streamlining customer communication. Supporting a more organized digital record-management process. Strengthening the laboratory's digital presence and customer experience.

Challenges

A centralized dashboard that provides users with quick access to the application's major functions and relevant testing information:

• Users can maintain and access their personal and contact information through a dedicated profile section.
• The application enables customers to access their silver touch/testing records digitally, making historical information easier to retrieve and manage.
• Customers can view relevant testing details and reports directly through the mobile application, reducing the need for physical documentation.
• An integrated chat functionality facilitates direct communication between customers and the laboratory for queries and testing-related discussions.
• The application provides customers with convenient access to their information through a mobile-first interface, allowing them to check relevant records whenever required.
• Customer profiles, testing information, and related records are organized within a single digital platform for easier accessibility and management.
• The Ambaji Touch application helps transform a traditional silver testing workflow into a more **digital, accessible, and customer-centric experience**.

Results

• The Ambaji Touch application provides **JAY AMBAJI SILVER TOUCH LAB** with a dedicated digital platform for delivering testing-related information and services to its customers. The application combines digital report accessibility, customer profile management, communication, and testing records into a single mobile experience, helping create a more efficient and convenient service ecosystem.

Highlighted Features

• Dashboard
• User Profile Management
• Digital Touch Records
• Test Report Management
• In-App Communication
• Mobile Accessibility
• Centralized Information Access
• Business Value